Welcome to our store Learn more

New collections added! Learn more

FAQ

1. What is Milcama?

Milcama is a U.S.-based online store specializing in retro football (soccer) jerseys.
We bring back iconic designs from legendary clubs and national teams — celebrating football’s greatest eras with high-quality, authentic replicas.


2. Are your jerseys original or replicas?

Our jerseys are high-quality retro reproductions inspired by original designs from past decades.
They are not official licensed products but are made with close attention to authentic detailing, fabric quality, and fit to capture the true vintage feel.


3. What sizes do you offer?

We currently offer sizes S to XXL for most products.
You can find a detailed size guide on each product page.
If you’re between sizes, we recommend ordering one size up for a more comfortable fit.


4. Do you ship internationally?

Yes! We ship worldwide.
International delivery times typically range from 7–21 business days, depending on the destination and customs process.


5. How long will it take to receive my order?

  • Processing Time: 1–3 business days

  • U.S. Shipping: 3–7 business days

  • International Shipping: 7–21 business days

You’ll receive a tracking number via email once your order ships.


6. How can I track my order?

Once your order has been shipped, we’ll send you an email with a tracking number and a link to track your package online.
Please allow up to 48 hours for tracking updates to appear.


7. What payment methods do you accept?

We accept all major credit and debit cards, as well as PayPal and other secure payment methods shown at checkout.
All transactions are processed securely using encrypted payment gateways.


8. Can I return or exchange an item?

Yes, we accept returns within 30 days of delivery for eligible items.
Returned products must be unworn, unwashed, and in their original packaging.
Please see our Return & Refund Policy for full details.


9. Do you offer exchanges for wrong sizes?

We offer exchanges for defective or incorrect items.
If you need a different size, please contact us at contact@milcama.store — we’ll do our best to help you get the right fit.


10. What if my item arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos of the issue.
We’ll arrange a replacement or refund at no extra cost.


11. Can I cancel my order?

Orders can be canceled within 12 hours of purchase, as long as they haven’t shipped yet.
Once your order is processed or shipped, it can no longer be canceled, but you may request a return after delivery.


12. How can I contact Milcama?

You can reach us anytime via email at:
contact@milcama.store